Improve secretary-to-attorney ratios

Optimizing staff structure through centralized secretarial support

In an increasingly virtual world of work, the emphasis on driving efficiencies and productivity has never been greater. This is especially true for law firms dealing with the overcapacity and expense of long-tenured secretarial staff.

We take a new approach to secretarial support, where our expert teams are set up to support tasks, not people. This enables us to manage workloads more evenly and scale support as needed. Our model supports more lawyers with fewer administrative resources, but with better quality, more speed and greater efficiency.

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Studies

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Multinational law firm

Standardizing processes and empowering teams: A Leading law firm’s operational excellence journey

E-billing compliance solutions for law firms

AmLaw100 Powerhouse

Centralizing support for billing and Outside Counsel Guidelines compliance to minimize billing rejections and accelerate payments

American independent multinational investment bank

Leveraging ENGAGE’s analytics and reports to create a globally connected presentations team

Global law firm

Centralized document processing support improves quality and reduces cost

American multinational investment bank

Transforming service delivery with ENGAGE, our digital client platform

AmLaw 100 Firm

Optimizes billing and collections cycle to improve the bottom line

Multinational Investment Bank

Effectively streamlining global publications and subscriptions for this leading investment bank.

Global consulting firm

Enhancing presentations and creative services with accuracy and brand adherence

US-based international law firm

Increasing efficiency in virtual administrative support

International law firm

Providing scalable administrative support to enable firm growth

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